© 2019 Santé Tapis Rouge Inc.
After successfully completing the interview process, all the candidates must go through the next steps to be able to join our company:
We understand that it might happen, which is why if the client wishes to change the assigned caregiver, there is a possibility to change for another person. This could be done for any reason and at any moment throughout the relationship.
Best experience comes from not only ensuring we have the best people working for us, but most importantly we had to establish a way to constantly manage the quality of our services.
Our caregivers are required to fill in several reports every day containing all the details about the senior’s health, well-being and the overall situation. These reports are then reviewed and evaluated to see how well the person was being taken care of and if the service rendered corresponds to the company’s standard.
Transparency has always been among our company’s priorities, which is why we established a practice of preparing a weekly summary report to be sent to the seniors’ family with updates, highlights and any other additional content such as photos and tests results.
Our caregivers will be wherever you are! We also provide hospital assistance.
No, but any person of 65+ is entitled for a reimbursement, which is a 35% of the services provided.
All the charges are processed after the delivery of the service.
We also take care of the credit return application, which is done by us for each and every payment. By doing this, we hope to give the elderly a peace of mind and to make the whole experience with our company a breeze!